Shipping and delivery

1. Order Processing

Each Cousin of Def item is made-to-order through our fulfillment partner Printful.

Orders typically take 2–7 business days to process before shipping. Production times can vary during peak seasons or product restocks.

2. Shipping Times

Estimated delivery after production:

Once your order ships, you’ll receive an email with tracking information.

3. Shipping Costs

Shipping rates are calculated at checkout based on product type, destination, and carrier rates. Occasionally, we may offer free shipping promotions — these will be clearly noted on the site.

4. Incorrect Addresses

Please double-check your shipping info before completing your order. We’re unable to reroute or refund packages shipped to the wrong address.

5. Lost or Delayed Packages

If your tracking shows a delivery issue or delay, please reach out to the carrier first for updates.

If your package is lost in transit or marked delivered but not received, contact us at [email protected] within 30 days so we can review your claim with Printful and the carrier.

6. Customs & Duties (International Orders)

International shipments may be subject to customs fees, import duties, and taxes. These charges are not included in the item price or shipping cost and are the responsibility of the customer.

7. Multiple Items

Items in your order may ship separately depending on availability or print location. You’ll receive tracking for each shipment if that happens.

8. Contact

For shipping questions, email [email protected] with your order number in the subject line.

Last updated: October 2025